Privacy Policy

Bikwak Consulting

1. Introduction

Bikwak Consulting (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services, website, or communications.

2. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Billing and payment information

b. Non-Personal Information

We may automatically collect certain non-identifiable information such as:

  • IP address
  • Browser type
  • Device information
  • Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use the information we collect for purposes including:

  • Providing and managing consulting services
  • Communicating with you (updates, inquiries, support)
  • Processing payments and invoices
  • Improving our services and user experience
  • Complying with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Trusted third-party service providers (e.g., payment processors, IT support)
  • Legal or regulatory authorities if required by law
  • Business partners, only with your consent or as necessary to deliver services

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is completely secure.

7. Your Rights

Depending on your jurisdiction, you may have rights such as:

  • Accessing the personal data we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of your data
  • Withdrawing consent to data processing

To exercise these rights, please contact us using the information below.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser.

9. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date.